Support
Industrial Performance. Human Support. When you build with Titan, we build right alongside you.
ICON provides everything you need to confidently run a Titan printing operation—from hands-on operator training and on-site support to clear step-by-step handbooks and business planning guidance. We prepare your team, your contractors, and your local officials to work safely and effectively with robotic construction while helping you meet all insurance, safety, and warranty requirements.
exceptional service + Support
When you purchase a Titan, we provide you the training and support needed to run your printing operation with confidence. The Titan Training Program teaches your team how to print safely, reliably, and at a predictable cost.
Beyond training your core team, we also support your contractors, designers, and local officials so they understand the Titan system and the technical strengths of robotic construction. Our team ensures you meet all insurance, safety, and warranty requirements from day one.
Handbooks
The knowledge you need. Always at hand.
As part of onboarding, we provide comprehensive operator handbooks built directly from our validated Standard Operating Procedures. These manuals give your team clear, step-by-step guidance for every phase of running the Titan system. From site setup and safety checks to print execution, maintenance, troubleshooting, and QA/QC, handbooks are designed to be practical, accessible, and field-ready, giving operators a dependable reference they can rely on during day-to-day work.
Onsite Training
Confidence built on
your terms.
On-Site Training gives your team hands-on support at your own jobsite. Our team of experienced technicians will work with you during Titan delivery and commissioning, guiding your crew through real setup, first prints, and day-to-day operations.
This shadow-style training helps your team build confidence on their actual equipment, in real conditions, so you’re ready to run the printer safely and effectively from day one.
Business Training
Training that turns printing into profitability.
ICON helps you plan and run a successful 3D-printing operation by giving you the tools, training, and guidance needed to build your business around Titan. This includes support with workforce planning, crew structure, production scheduling, cost management, and operational budgeting. Before you even begin printing, you’ll understand what it takes to run efficient print cycles, manage your team, forecast costs, and scale responsibly. Through our 3D Printing Business Management training track, we walk you through the practical decisions required to launch, operate, and grow a profitable 3D-printing construction business.
